Problems with voicemail

  • 9 September 2018
  • 3 replies

If someone rings my voicemail says "the number you have dialled has not been recognised". It is the general voicemail number 07782333123. Any ideas

3 replies

Userlevel 7
Badge +8
Hello @juliebarnett,

For someone to get through to your Voicemail, they would ring your mobile number and when unanswered, it'll route to your Vociemail.

The General Voicemail number wouldn't be how someone would be able to leave a message for you.

It doesn't hence my message on community. The number I gave you is the one that it comes up with and has done since I got my phone.

I currently have no voicemail and need this.
Userlevel 6
Badge +8
Hi @juliebarnett,

Your voicemail feature might be turned off if that is happening. The easiest way of turning this back on again would be to do so via the iD Mobile app/account. Have you logged into this account before?