Question

Reception issues

  • 8 September 2020
  • 1 reply
  • 49 views

i am continuously losing signal i don't need to be moving just in the same position but i can see the signal strength changing all the time i am losing important phone calls due to this this seems to be happening a lot lately and i am getting to the point where i am thinking of changing my network this network is exceptional value for money but if i am missing important calls and getting cut off. then i have to look at the options on ee this were not a problem there is a phone mast less then thirty metres from my front door so i find it very hard that i am forever getting cut off mid conversation can someone advise me as according to the signal strength i am in a very good area

 


1 reply

Userlevel 4
Badge +10

We’re very sorry to hear this @trotterman1960 

What model phone are you using with the iD Mobile SIM currently? and please could we get your home postcode to first of all look into any known issues relating to your local mast?

Thanks.

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Why iD Mobile?