Hi all. Not sure if this is the place to go, but struggling to find any direct help on the ID website. Where I work is quite remote, and the only mobile phone signals we get are those from Three (of which I believe ID piggybacks) and EE. These come from a signal mast almost directly outside our workplace.
Yesterday, there were engineers at the mast and by the end of the day, the mast had been removed and it appears that the engineers have packed up and left the site. We’re all a tad concerned as we use our phones as part of our jobs, and we’re currently getting zero signal (emergency calls only).
Is there anywhere I can check to see what’s happening with this, or if we're going to get our signal back any time soon? Is a mast removal a permanent thing?
If I check the signal/works checker on EE's website for our location, it does acknowledge that some work was done yesterday, but that the work should now be complete and everything working fine. I can't find a similar facility to use on either ID website or Three.
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If anyone could point me in the right direction, I would be appreciative.