Repeated signal loss since yesterday

  • 24 June 2020
  • 3 replies

Since yesterday (23/6) my signal has been completely flatlining. Turning the phone off and on brings it back  -- to one bar. I can’t find any reports on the internet about a 3/ID outage. Has anyone else in the Edinburgh area had this issue?

3 replies

Userlevel 1
Badge +4

Hi @Jill2020, sorry to hear you’re having issues with your signal. Could you kindly confirm your full postcode so we can check for any service disruption in your area?


Thank you,


Hi Rory,

EH10 4HU.

I’ve actually got three bars this morning, which is unusually good!


Userlevel 6
Badge +9

Hi @Jill2020,

I’m glad to hear that the signal is better! There might have been a temporary fault with the mast in your area by the sounds of it so I have checked this out and there was an unplanned outage for the past few days but there is planned work to bring everything back to normal.

Please monitor the situation and let us know if there are continued issues after the next few days.