I’ve paid my bill this morning, it’s paid late. But my services haven’t been put back on yet. Can’t get through on the phones it says they aren’t working. And the live chat isn’t working just says unavailable pls help
service not reinstated
Userlevel 1
Hi
Sorry to hear this.
I have sent you a private message with more information.
Regards
Aklima
Im having the same problem
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
I was late paying my bill so I got cut off and my service has not been reactivated
Hi
Sorry to hear this.
Please contact Live Chat team are available for account related support.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more