Question

Signal has dropped below 0.9mbps in NE65 postcode

  • 30 June 2020
  • 1 reply
  • 29 views
Braadlee
Rank

The coverage my iD had been questionable for the majority of my contract. But this has gotten ridiculous. 
 

I have upgraded to a fully unlimited contract and I can’t even watch a YouTube video without buffering at 144p. I can’t loads posts on Facebook. Instagram is out of the question. It’s unusable. 
 

My girlfriend is on 3 and she gets anywhere between 6 and 30mbps. Is there a coverage issue, broken mast in my area, or is this just to be expected with iD?

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Braadlee,

We’re sorry to hear about these coverage issues, please can you supply us with your postcode so that we can check the status of the network masts covering your area?

Thank you,
Ryan

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