Question

SIM not working from few days

  • 7 July 2020
  • 1 reply
  • 27 views

Hi, 

I have had an iD mobile SIM from about one year and a half and it has always worked well until few days ago when it stopped working. I have extracted it from my phone and cleaned it, I have also turned off my phone for few minutes and turned it on. As I have a dual SIM phone I have also tried to change the place of the SIM. None of those things has worked as my SIM is not working, it seems like it’s not active. Can you please help me? Thanks. 


1 reply

Userlevel 2
Badge +5

Hi @FDF, sorry to hear about the issues with your signal. Could you please confirm your postcode so I can check for any service disruption in your area?

 

Thank you,

Rory

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