Question

the person you are calling is on another line

  • 14 April 2020
  • 3 replies
  • 561 views

Hi , my mobile works perfectly most of the the time, except some times when my parents call me (they are on Giff Gaff network) they receive an odd message that I’m on another line, and I don’t hear the phone ringing. Other people don’t have this problem. Any suggestions how to fix this ?


3 replies

Userlevel 4
Badge +2

Hi @TimHeap46 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl

This is happening to me how can I stop it I have removed sim and turned phone on and off does not help?

 

thanks

Userlevel 7
Badge +9

This is happening to me how can I stop it I have removed sim and turned phone on and off does not help?

 

thanks

 

Hello @suehearn,

Sorry to hear that.

Is this a specific number when they call you or is it all numbers who try to call you are affected?

 

Mohammed

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