Question

Trouble with calls

  • 6 December 2018
  • 1 reply
  • 66 views

Hi there,

Whenever I make or receive phone calls, my end of the line always cuts out and results in a difficult call. I have no problem hearing other people, but they have a huge issue hearing me at times.

I have tried varying the places in which I call (ensuring I have 4 bars of signal), however it still does not help. I have taken my IPhone to Apple to check if there is an issue with my phone, and there is not - as the voice memo app records perfectly.

I’ve recently switched from EE to iD, and previously all conversations played out perfectly. Is there any way to resolve my issue? I have a phone interview tomorrow and desperately need to get this sorted!

1 reply

Userlevel 6
Badge +10
Hi @Flyingnit,

This does not sound good. What happens when you use your SIM card in another phone; does the issue persist?

Ryan

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Why iD Mobile?