Please can you give me a number so I can talk to a human - My daughter is unable to use her phone and we are unable to get through using the automated system as it is not recognising the PIN.
The live chat is even a BOT that does not understand!!!!
Any suggestions would be appreciated as her phone is useless
Best answer by Will
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+8
Hi
What issues specifically is it that you’re daughter is experiencing with her phone? Has she upgraded or changed tariff recently?
Will
This problem is listed as 'solved' but I can't find a solution. I'm looking for a phone number to speak to a human to resolve a problem. Or an email, that would do.
I am 84 need to talk to a human being ,not a machine,can you give me a number that in 50p a minute
I.I need to know when my contract is up?
+6
There is no telephone support!
It's one of the key factors as to how ID Mobile (and several other MVNO's) can offer such cheap tariffs. If you want telephone support, pay more for your phone service and go direct with the likes of Vodafone, O2, EE and Three.
Failing that, use live chat and speak to an and agent.
+7
Did you manage to get in touch with our Live Chat?
If not please let us know and we can send you a Private Message.
Kash
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