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Very poor 4G service. Awful. very raraely do I get 1 bar in or our of the house.

  • 3 December 2018
  • 1 reply
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Hi I recently purchased 2 more sims with you. This is my 3rd sim.
My daughters sim works o.k 2-3 bars of coverage.
My 2 recent sims I bought never hardly work. Always says no service.
Im going to have to move to some other sim now, what a waste of my time signing over.
Our phones are new units. So its not the phone sets. Its purely a ID mobile coverage issue.
My post code area is WS10 0DL. Service checkers say its very good. What a lie.
Please someone confirm is there anything I can do to imporive this, or must I move providers again. Thanks
R Bevin
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Best answer by Ryan 4 December 2018, 16:20

Hi @Rbevin,

This is a strange issue if your daughter gets 2-3 bars whilst in the same area. Are you able to try your SIM card in her phone to see if you receive the same level of service? This could show that the phone you have currently is a cause of the lower signal.

Thanks,
Ryan
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Hi @Rbevin,

This is a strange issue if your daughter gets 2-3 bars whilst in the same area. Are you able to try your SIM card in her phone to see if you receive the same level of service? This could show that the phone you have currently is a cause of the lower signal.

Thanks,
Ryan

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