Question

why is my reception suddenly poor?

  • 13 June 2020
  • 1 reply
  • 65 views

I've never had many problems with reception before but for the past few days my phone doesn't seem to be working properly without wifi. My apps have not been loading properly and sometimes just don't load at all unless I'm on wifi. I've gone on the coverage checkerĀ and it states my area is fine. I've restarted my phone, took out the sim, selected another network and theĀ selected the ID mobile network again and still without wifi, things are not loading. ID mobile can you assist??


1 reply

Userlevel 4
Badge +10

Hi there @Rachael18Ā 

Weā€™re sorry to hear youā€™ve had some problems recently.

We'll PM you shortly to get some further information.Ā  Weā€™ll then look into any known issues affecting the mast(s) local to your area.

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