Since Friday 8 July voice calls have been cutting in and out. Impossible to have a conversation.
Hi
Â
Thank you,
Rory
Rory,
I will do that. Before ID I used 3 for many years without this issue.
Thanks.
Hey
Â
The message is showing that Three are aware and are working on it! It doesn’t give us any specifics or an ETA unfortunately, I’d expect them to have it sorted in the next week!
Â
Tom
Hello Tom.
The issue not resolved. Calls disappear for a few seconds - they can't hear me and I can't hear them. A conversation is impossible.
I have again tried the sim in another handset. Same issue.
My wife is on three - has no problem.
I tried to talk to three - they won't talk to me because I'm not their customer.
I need this resolved, please.
Help.
Guy
Â
A week is a long time, Tom.
It looks like Three are upgrading your area to 5G, so it’ll probably takes weeks not days.
Hopefully you’ve got a 5G deviceÂ
Good luck.
Thank you andewhite . That may be the issue although my wife on three has had no problems at all.
Thanks for the good luck - I need it!
Thank you andewhite . That may be the issue although my wife on three has had no problems at all.
Thanks for the good luck - I need it!
I assume this only happens in one area/location, in which case while these works are ongoing maybe try the iD WiFi Call service, if there’s Wi-Fi network you can use for this.
Anyway, good luck.Â
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