My husband and I are both with ID. We have recently moved house and even though we didn’t have problems in our old place, the reception is extremely poor in the new house so we can’t make/receive calls or send/receive texts or connect to the mobile network for internet (it just says no service), which has been very frustrating to say the least, especially since I work from home full time.
I’ve checked the network coverage on the Three website and there doesn’t seem to be any issue so is there any. Is there any way to resolve this since we’re paying for a service we’re not getting?