I have spoke to two people on the live chat about the lack of network coverage since I upgraded to unlimited data each time they end the chat before they have helped solve the issue
I have spoke to two people on the live chat about the lack of network coverage since I upgraded to unlimited data each time they end the chat before they have helped solve the issue
Hello there. can somebody talk to me ?
Hi
Sure, what would you like help with?
Ryan
Hi Ryan.
Hopefully I can get what I want to receive from you. I am abroad and very difficult to contact you when I have not your sim cards with me. I try to cancel my account with you and my contracts gone long time ago. When I pay regularly was fine but when stop my direct debit some problem with you started.
Last month I did activate my direct debit but couldn’t contact anybody from your stupid or rather clever company to as to collect money so after one month I can cancel my business with you. Can you be more helpful for me please. Jaroslaw Przybyl
Hello Ryan.
Can you help me to stop my account with ID company please.
Jarek Przybyl.
Hi
We’ll drop you a Private Message now to assist you in cancelling your contract.
Will
Hi .
Don’t use my mobile number for sending me security code or passwords only to e-mail please. I have no sim cards with me and can read your message.
Jarek Przybyl.
Another think is that I haven’t got access to internet all the time.
Hi Will.
Thank you for your help.
I did receive you request with question.
I did answer them. Hopefully be all details what you need.
If something more just do ask me please.
With regards,
Jaroslaw Przybyl.
Hello Will.
How do I can do some business with you if I have no answer from any one when I am sending messages?
So many people working there but no one responsible.
Maybe now I will be lucky.
Jaroslaw Przybyl.
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