Question

I can not make phone calls

  • 28 September 2021
  • 2 replies
  • 38 views

I have just changed my number to my old phone number using a pac code. The number has now changed but it won’t let me make any phone calls. It seis Sorry your service does not allow access to this number. I have tried resetting my phone a few times. 
Regards Ross


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2 replies

Userlevel 8
Badge +9

Hello @Ross Cahill,

This is going to sound really basic but​ have you tried removing the SIM card and powering down the handset for at least 15 minutes?

Although it sounds basic, this can often do the trick with newly activated SIM cards.

How long ago was the SIM activated? 

Userlevel 6
Badge +10

Hi @Ross Cahill,

When a PAC code has been submitted, it can take around 24-48 hours for it to complete.

How long has it been and which phone make/model are you using?

Ryan

Why iD Mobile?