Question

Issues with my signal recently

  • 26 October 2020
  • 1 reply
  • 14 views
Chels
Rank

Hi,

my phone has not had any signal for the last three days - it says no service and only works when I am connected to the WIFI.

I am unable to get through to customer care.

please could someone get back to me regarding this issue as this is affecting my work - I cannot make or receive texts and calls.

 

thank you

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Chels,

Sorry to hear that this has happened.

 

Have you tried restarting your handset to see if this helps?

What’s the full postcode of the area where the issue is occurring?

 

Mohammed

 

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