Best answer by Chloe
View originalLoss of Data
For some reason I have been unable to access and receive data for about a month. No e-mails, No WhatsApp messages, no access to internet. Data is turned on and there appears to be good coverage but no matter where I am nothing is happening. Any Ideas?
Oh dear @DavidH54 this doesn't sound good at all!
Are you able to access your emails, websites and WhatsApp when connected to WiFi?
Have you tried turning mobile data off and using only WiFi? This would give us a better indication as to what the problem is.
Chloe
PS: Just to let you know, I have moved your post over to the Coverage, International and Roaming topic as this may assist other users with a similar problem.
Are you able to access your emails, websites and WhatsApp when connected to WiFi?
Have you tried turning mobile data off and using only WiFi? This would give us a better indication as to what the problem is.
Chloe
PS: Just to let you know, I have moved your post over to the Coverage, International and Roaming topic as this may assist other users with a similar problem.
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more