Question

My sim doesn't work

  • 24 November 2020
  • 4 replies
  • 10 views

My mum got a new SIM we have activated  it and it don't work


4 replies

Can somebody  answer 

This service  is terrible  I've tried   to activate my new account and it's not letting  me

Someone needs to answer

Userlevel 6
Badge +10

Hi @Macmclaren,

We are sorry to hear this! Was it part of an upgrade or a new purchase? Also, has the SIM card been testing in another device? If so and there is no change, let us know and we’ll see what we can advise before we need to speak to the account holder.

I have also merged 4 of your posts into this one topic to keep everything together.

Ryan

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