Hi,
I’ve just taken out a new contract with ID mobile via Carphone warehouse.
My mobile data however does not work from home. I have either 0 or 1 bar of connection and nothing will load or work without WIFI.
My data seems to be alright when out and about but it is an issue that it doesn’t work from home - if my WiFi is down it doesn’t work then I have no internet connection. This isn’t the service I signed up for and according to the checker, mobile data should work fine in this location.
Any help is appreciated.
thank you