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Userlevel 1

Signal isn’t great and can’t send text messages unless to another iPhone. In settings I’ve turned SMS on but still no joy

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Best answer by Rory 28 March 2022, 15:37

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10 replies

Userlevel 6
Badge +6

Hey @Glyn Prendergast, did you check the coverage levels in your area before joining? It’ll also be worth entering your postcode at the service status checker to see if there’s any temporary disruption in your area. 

If you ported your number in from another network, please try the following steps:

  1. Turn off iMessage (Settings > Messages)
  2. Restart your phone (by pressing and holding the on/off button)
  3. Tap Settings > Phone > My Number and confirm that it is correct.
  4. If it is not correct, please enter the correct number
  5. Turn iMessage back to On (Settings > Messages)
  6. Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

 

Thank you,

Rory

Userlevel 1

Hi Rory

thanks for this, appreciate your input and that’s most helpful. I will have a go


thanks again

 

glyn

Userlevel 6
Badge +7

@Glyn Prendergast,

Glad we could help.

If there is anything else you require assistance with, please let us know.

 

Kash

Userlevel 1

Thanks again guys

Userlevel 1

@Glyn Prendergast,

Glad we could help.

If there is anything else you require assistance with, please let us know.

 

Kash

 

Userlevel 1

Thanks Kash

Userlevel 6
Badge +6

Hey @Glyn Prendergast, just checking in to see if those steps worked for you?

 

Thank you,

Rory

Userlevel 1

Hey @Glyn Prendergast, just checking in to see if those steps worked for you?

 

Thank you,

Rory

Most helpful 

Userlevel 6
Badge +7

@Glyn Prendergast 

If you require further assistance, please let us know.

 

Kash

Userlevel 1

@Glyn Prendergast

If you require further assistance, please let us know.

 

Kash

Most helpful

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