Question

No coverage

  • 15 February 2022
  • 2 replies
  • 43 views
Fattaximan
Rank
Userlevel 1

I can't make or receive calls. I've checked my phone using a different sim, that works fine. My iD sim won't work in my other phone either. 

2 replies

Pete Cousins
Rank

Same, although it does appear to be receiving calls. I’m in Bournemouth if that makes a difference.

Rory
Rank
Userlevel 5
Badge +6

Hi @Fattaximan, @Pete Cousins, up to 70% of calls were failing on Tuesday but this should now have been resolved. Please restart your phone if you’re still having issues, and drop us a line here if you still need help.

It’s also worth entering your postcode here to check for any local service disruption https://three.co.uk/support/network_and_coverage/network_support

 

Thank you,

Rory

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