It says full bars 5g and full bars 4g yet I can’t get any internet connection in b10 0DX or in birmingham city centre!!! Why does it say I am connected yet it won’t connect
Hello
There is a service problem at the postcode you provided - see the screen-snippet below:
Good luck.
While the above mentioned network issue is the problem, what phone do you have
It says full bars 5g and full bars 4g yet I can’t get any internet connection in b10 0DX or in birmingham city centre!!! Why does it say I am connected yet it won’t connect
Hey
Let us know if you’re still having issues here
Mohammed
I don’t have the internet on my phone for over 2 weeks now. Can somebody help please? I live in London SE3. Thanks.
You can check for issues yourself using the following link:
https://www.three.co.uk/support/network_and_coverage/network_support
Hello Paul,
I have checked and there is no problem in our area. But my phone still doesn’t have internet signal.
thank.
Can you make a call? You say internet but go on to mention signal…
If you have no signal, you have no service! If you have signal but no internet then that's a whole other ball game.
Hi, yes I can make a call but no internet.
If there are no issues in your area and you haven't used up all your data allowance then check the settings on your phone. What phone do you have?
Start with the APN settings and confirm that data is enabled...
Hi
This will cause your phone to forget any Wi-Fi networks you’ve connected to, so be sure to set these up again.
Thank you,
Rory
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more