Question

No service at home

  • 7 July 2018
  • 4 replies
  • 1381 views
RiRi
Rank
Hi, at home I receive no service so I am unable to make calls and text. Network coverage for my post code says we receive good service. Is there anything I can do to improve service? I am thinking about changing network but not sure it will help. Very frustrating

4 replies

Mohammed
Rank
Userlevel 7
Badge +10
Hello @RiRi,

Welcome to the iD Community.

How long have you had these coverage issues?
Outside of the home, are you still having this issues? By this I mean, is the issue faced when indoors only?


Mohammed

EDIT: I've moved your topic to the more relevant section: Coverage, international & roaming
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
RiRi
Rank
Thanks Mohammed. A couple of months now. Service is poor outside also. I contacted ID mobile about the drop in service but was told there were no problems in the area but something has changed

The frustrating thing is when I check coverage checker I am supposed to get very good coverage
Mohammed
Rank
Userlevel 7
Badge +10
Hello @RiRi,

Are there any network problems showing when you check the coverage in your area?

Is there a date we're expecting to complete this by?

Mohammed
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?