2 days ago I received a new phone, and sim. I sent the PAC code to ID, and the switched occured today for which I received confirmation through text. Following this, I have encountered a number of problems.
On sending any texts (not imessage), I get an undelivered notification on every message, but the person I send it to advises they have received said message between 3 to 6 times (I only send it once, and it tells me undelivered).
I am also not receiving verification messages. I tried to login to whatsapp, and on the verification call and text part, it does not arrive. Likewise, I can’t add my switched number to my iphone as I never receive the verification code. Therefore can’t receive texts or calls via my number (excluding icloud email).
I’m going to give it a few days to try and resolve this issue, however the lack of customer service and these issues mean I think I will be returning the phone within the 14 day cooling off period.
If anyone could offer any insight or assistance I’d be very grateful.
Best answer by MohammedView original