Solved

Poor Download Speed / slow 4G

  • 29 February 2020
  • 32 replies
  • 5054 views
Show first post

32 replies

M
Rank
Userlevel 1

Hello Mohammed, that’s worked for now thank you, however does that mean I have to keep iMessage switched on as well as normal sms messages ?

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Munu,

I don’t use an iPhone but if I’m correct, iMessage will send a text via iMessage when on WiFi or data.

But if unavailable it’ll default to sending as SMS.

 

Hope that answers this.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
M
Rank
Userlevel 1

Hello Mohammed, thank you for the feedback, it’s all working now. Sms messages being delivered okay.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Munu,

I’m pleased to hear that it’s all working now :)

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
M
Rank
Userlevel 1

👍

marzi
Rank

Hi - I’m having the same issues. My data speed has dropped right down in the last week or so to around 1mbps whereas previously it was 15-20. My postcode is NG9 1GE

Kash
Rank
Userlevel 7
Badge +7

Hi @marzi,

 

We are sorry to hear that.

 

I can see that we have some unplanned outage in the area and our team are working on getting it resolved as quickly as possible.

 

Thanks,

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?