Question

service status / network maintenance

  • 27 October 2021
  • 6 replies
  • 281 views

Is there a network outage in SY16 2BX? I currently have no service and its been patchy for the last couple of days…

thanks


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6 replies

Userlevel 8
Badge +9

Hello @Philip John Rayner,

Have you put your postcode into this network status checker page?

http://www.three.co.uk/support/network_and_coverage/network_support

The two areas mentioned might be affected by three’s 5G ‘big-build’ project.

Good luck. 

Userlevel 8
Badge +9

As you can see below, three are working on the network:
 

 

Userlevel 6
Badge +10

Hi @Philip John Rayner,

Unfortunately there are issues with the mast in the area and work is being carried out. Thank you, @andewhite, for posting that screenshot. 

Please let us know how it goes and if you need further support, we’ll be here to help.

Ryan

Yes, that message seems comes on and off - I tried it a few times. Is there an expected completion date?

Userlevel 3
Badge +1

Hello @Philip John Rayner I am afraid no completion date at the moment, we would suggest to keep checking that link for an update. Thanks.

It seems to have been off 9-5 this week. Any chance I can get a credit on my bill?

I use the internet for work and had to rent a co-working space all this week!

Why iD Mobile?