Signal down in my area due to mast fire

  • 15 September 2019
  • 1 reply

I've had absolutely zero mobile phone signal since there was a mast fire in my local area on Friday. It sounds like it should be fixed by the end of the week. Does anyone know if I would be entitled to any compensation for loss of service?

1 reply

Userlevel 7
Badge +9
Hi @sazzapoo,

We're sorry to hear about this! If you can get in touch with our Live Chat Team here, they'll be able to look into the loss of service to see if anything can be sorted.