Question

Signal issues

  • 26 February 2022
  • 4 replies
  • 66 views
T
Rank
Userlevel 1

Hi, since the storm last Friday my Internet signal has been intermittent. I have turned the phone off as advised on the Community but it is still the same. I used to be able to use my hotspot to work from home but the last few days it's been impossible. 

My husband is having the same issue. We live in SA14. Please advise. 

 

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4 replies

Rory
Rank
Userlevel 5
Badge +6

Hey @Terrylorr, could you please enter your full postcode at Three’s service checker and let me know what it says?

 

Thank you,

Rory

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T
Rank
Userlevel 1

 

T
Rank
Userlevel 1

Hi Rory, 

 

This is what it says. 

Thanks. 

andewhite
Rank
Userlevel 8
Badge +9

Okay @Terrylorr, apparently there’s currently ongoing iD and three service disruption for your postcode:

 Your mobile data is probably not very reliable at the moment - anyway, good luck.

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