Question

Telephone not working

Userlevel 1

Hi. Can anyone tell me why I can't make or receive calls? I have tried taking the Sim card out for 10 minutes. I'm in the PO8 area. Thanks.

Userlevel 8

Try putting your postcode into the network status checker.

There might be an operational problem in your area. Anyway, good luck.

Mines not either, can still text though

Tried turning on off etc all the normal but still not working, nothing on postcode check either

Userlevel 1

Mine's working again now! I turned aircraft mode on then off and like magic it worked! So pleased, thanks for your help.

Userlevel 5

Hi @Cheryl Webster Gregory, @Debbiegibb56, up to 70% of calls were failing on Tuesday but this should now have been resolved.

@Cheryl Webster Gregory Please restart your phone if you’re still having issues, and drop us a line here if you still need help.

Thank you,

Rory

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