Question

Terrible coverage

  • 29 January 2022
  • 3 replies
  • 40 views
BJ Sheridan
Rank
Userlevel 1

I will probably never purchase an ID SIM again! The coverage/network/signal is terrible. 

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @BJ Sheridan,

Sorry to hear that.

Is this a recent issue or one you’ve had since you purchased the contract?

Could you give us a bit more info on the issue?

 

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BJ Sheridan
Rank
Userlevel 1

Hi Mohammed

 

It’s continuous. I had difficulty with ID when living in Wales, but now even more living in the North East in a town here.

 

If I want to open an e-mail for example, I often click on the link, then go off for a few minutes and hope that by the time I get back the e-mail has opened. It does vary but it’s extremely frustrating especially during the mornings when I am working from the laptop.

 

I didn’t have any problems with Vodafone.

 

Thanks

Kash
Rank
Userlevel 7
Badge +7

Hi @BJ Sheridan,

It may be worth entering your postcode at the link below and check if there are any issues?

 

http://www.three.co.uk/support/network_and_coverage/network_support

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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