It is 2 years now my sim gives me slowest internet speed sometime poor signal too. although three mobile sim on same dual sim mobile has better speed . even on my wife's phone with three sim it is 5 times faster . and EE is supper fast on her dual sim . do id has some deal with its provider to throttle its speed to save money or the choose victims like me who complains after 2 years or not at all gives them craaap speed. there should be some business decency or shame . i believe may be they are targeting people like me who do not have time to complain .i m too close to give up and move . but i think they don't give a daaammmnnn anyway otherwise it will not even come to this . it is all none seriousness and irresponsibility. i am very sorry for my frustration .
Hello
We certainly don’t have any restrictions I’m aware of to throttle our speeds.
Devices can only use 1 SIM for data (but can use dual for calls & texts).
You need to ensure that the APN settings are correct for the iD SIM though as using Three UK’s APNs may cause issues with the data services and could be a factor.
Have you tried removing the Three UK SIM altogether, then changing to the iD APNs and testing with only the iD SIM in the phone?
Having 2 SIMS may be why the iD SIM is struggling here.
Mohammed
I am currently having the exact same issue and have reported a complaint because of it. Been contacted by a very nice lady on the complaints team to try replacing the SIM, but reading the forums, this seems to be very common.
I'm only averaging about 1 to 5mb/s in a city area. My colleagues on O2 and EE are getting up to 80mb/s.
Your options are limited. 😔
- Try resetting “network settings” on your handset
- Try your SIM in a different handset
- Replace the SIM
Realistically though it’s likely down to network congestion in your area.
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