Sticky F.A.Q.

Wi-Fi Calling & 4G Calling

Show first post

108 replies

andewhite
Rank
Userlevel 8
Badge +9

I'm new to ID and would like to use WiFi calling, as the signal inside my house is non existent.  My phone is a Realme 8, it's not on the list, but phones on its sister company Oppo are on the list. Will WiFi calling work my phone?

It might work @TomMiller - have you tried? 
You’ll only get best endeavour help & support, if your device is not on the iD list. 

T
Rank

I'm new to ID and would like to use WiFi calling, as the signal inside my house is non existent.  My phone is a Realme 8, it's not on the list, but phones on its sister company Oppo are on the list. Will WiFi calling work my phone?

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Stevetuc 

It’s unlikely that this device would be one we’d add as it’s not one we sell. 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank
  • Are there any plans to add wifi calling to the LG K42?

I live in an area where the mobile signal is variable so this would be very useful.

Emil
Rank
Userlevel 6
Badge +3

New devices added: 

  • Samsung A33
  • Samsung A03
  • Redmi Note 11
  • Redmi Note 11 Pro 5G
  • Xiaomi 12
  • Xiaomi 12 Pro 5G
  • Honor Magic 4 Lite 5G
iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

Article updated with the Motorola Moto G22.

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

Article updated with the iPhone SE (2022).

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

This article has been updated with the:

  • Oppo Find X5 Lite
  • Oppo Find X5 Pro
  • Oppo Find X5

Emil

 

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

Article updated with 

  • Samsung S21 FE 5G
  • Samsung S22
  • Samsung S22 Plus
  • Samsung S22 Ultra

on 11/02/22.

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

List updated with Honor 50.

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

New Oppo and Samsung devices added. 

Emil

iD Community Manager
Emil
Rank
Userlevel 6
Badge +3

Article updated with Google Pixel 6 and 6 Pro. 

Emil

iD Community Manager
Will
Rank
Userlevel 6
Badge +8

Hi @Johnlightbulb,

 

That screenshot does indicate that at the time of the photo, the signal you’re using is 4G.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Johnlightbulb
Rank
Userlevel 1

Hi does this mean I am using Volite or as you call it 4g calling please

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Meritez,

If the handset isn’t listed on the link below it means that you handset won’t be compatible with iD Mobile.

 

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

Kash

 

Any reason you are responding to a reply from 2 years ago?

 

@Meritez,

Sorry for the reply, this was meant for a different user.

 

Regards,

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Meritez
Rank
Userlevel 2

Hi @Meritez,

If the handset isn’t listed on the link below it means that you handset won’t be compatible with iD Mobile.

 

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

Kash

 

Any reason you are responding to a reply from 2 years ago?

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Paulrichardson,

,

If the handset isn’t listed on the link below it means that you handset won’t be compatible with iD Mobile.

 

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank
Userlevel 1

Hi,

I’m guessing that my Vodafone Smart Platinum 7 (unlocked) won’t be added to your “approved list” for WiFi Calling.

Regards,

Paul

Emil
Rank
Userlevel 6
Badge +3

@andewhite ok good, sometimes when making changes to already posted content the platform updates slowly, so might of been that. Good you can see it now and thanks for your question :)

Emil

iD Community Manager
andewhite
Rank
Userlevel 8
Badge +9

Strange - I couldn’t find/see it previously, but iPhone 13 now appears on the 4G Calling (aka 4G Super-Voice) supported devices list - once again thank you.
:relaxed:

Emil
Rank
Userlevel 6
Badge +3

@andewhite Does this not show for you? I updated both lists at the same time. Can you refresh your page and let me know if it still does not show. 

Emil

iD Community Manager
andewhite
Rank
Userlevel 8
Badge +9

Okay iD, iPhone 13 device is listed in the Wi-Fi Calling supported devices, but not shown as supporting 4G Calling.

Will the iPhone 13 be tested for 4G Calling support in the near future? Thanks in advance.

andewhite
Rank
Userlevel 8
Badge +9

Great - thanks @Emil for updated list of supported devices.

Emil
Rank
Userlevel 6
Badge +3

@andewhite Hey, the article has now been updated :) 

Emil

iD Community Manager
andewhite
Rank
Userlevel 8
Badge +9

Hello iD, when will the iPhone 13 appear on the Wi-Fi Calling and 4G Calling lists of supported devices?

Thanks in advance.

Reply


Terms & Conditions
Why iD Mobile?