I ordered the IPhone 12 Pro on a new contract on 21st October 2020. The £99.99 handset cost has been debited from my account and the website said that stock was due on 3rd November 2020.
I have only received the initial emails from you on the day of order and nothing since then. I am in the process of paying off my existing contract with another provider and I notice on the site it says stock now isn’t due until 1st December 2020.
Is this date for new orders ? Will my order be sent on the specified 3rd November date?
I don’t want to start paying a £50 p/m contract when I haven’t even received a handset and number.
Please can you check to see if orders for the IPhone 12 Pro - 256GB - Graphite that were made as pre-orders on 21st October 2020 will be sent within the expected timescales?
Thank you for your time.