HELP .. mobile data is off due to being abroad

  • 28 August 2020
  • 3 replies
  • 35 views

Iv placed an order with yourselves and Iv had an email this morning to say that they need to speak to me and I think it’s because my shipping and billing address are different. 
However, I am currently in turkey at the moment, so just using WiFi and they will not get in touch with me as my mobile data is turned off. 
Is there any chance they could email me at all? 

Will 1 month ago

Hi @Marn93,

 

We’d advise trying to process it again but this time with matching shipping and billing address, that’s all they would have told you.

 

Sorry for the confusion.

 

Will

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3 replies

Userlevel 5
Badge +6

Hi @Marn93,

 

We’d advise trying to process it again but this time with matching shipping and billing address, that’s all they would have told you.

 

Sorry for the confusion.

 

Will

Do you know the number?

Userlevel 5
Badge +6

Hi @Marn93,

 

I’ve edited my reply due to misunderstanding the situation sorry.

 

Will

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