I ordered my sim online, but wrote the address in wrong (I have no way of knowing what the address is) but because I ordered it and don't know the address they got sent to I can't get a new sim or cancel the sim that exists somewhere in the world.
I am housebound, and the nearest carphone warehouse is a city over which I cannot get to, and don't have anyone who is able to get there.
This means I am paying for a phone contract that I can't use, and can't cancel either.
I wanted to change from vodafone to iD mobile to save money, because as a disabled person I am on a really limited budget but instead I am now having to pay for two contracts at once.
I have phoned the iD mobile people three times to try to sort this out, but they said they can't do anything.
This is honestly pretty ridiculous, I mistyped my address because I have dyslexia and a movement/coordination disorder alongside brain fog (disabilities) and iD are refusing to help because I can't come in in person (disabilities)