I haven't had my order processed yet and 24hours has passed. I just want to know what is happening? And when do yo expect to deliver the phone?
ThanksĀ
I haven't had my order processed yet and 24hours has passed. I just want to know what is happening? And when do yo expect to deliver the phone?
ThanksĀ
Still no answer? Is there a number I can ring to speak with someone?
Thanks
Weāre sorry for not catching this one sooner
Was the order you placed a new order? or had you been placing an upgrade order on an existing number you have with us?
Have you still had no updates at this stage?Ā Please check your spam email folder just in case anything incorrectly went there.
Ā
Hi Kevin,
Thanks for getting back to me. I still haven't heard back from you yet. I have placed a new order for a Samsung galaxy s20, in grey. I believe it is out of stock.
ThanksĀ
Hi
Ā
Have you checked your Junk Mail and Spam to see if there are any emails from us there?
Ā
Will
Hi Will,
The last email I got said:
Ā "Weāre still processing your order.
Although the product you ordered is currently out of stock or on 'pre-order', weāre expecting it shortly, so it should be with you soon.
In the meantime weāre going to prepare your order by running your credit check and taking payment (but only if your order requires it)."
Am I just waiting for the phone to be in stock before you can process it? The upfront money i had to pay, has come out of my account now.
Do you have an estimate as to when the phone will be in stock?
ThanksĀ
Ā
How come everyone's message is being replied to but I've been waiting around the same time as this guy lol
Hi
As your message has been posted after the others, this is why you have not been responded to yet. I can see that you have made a post so we will respond there very shortly.
Ryan
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