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My SIM card has not arrived

  • 21 October 2020
  • 3 replies
  • 32 views
R
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i’ve been on chat 3 times to ask for a replacement SIM as the one sent for my third ID account does not work.  I’ve been asking for 3 weeks and it has not arrived. there is no way to contact ID by phone and now even chat does not work. does anyone know how to get a SIM from ID?

 

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Best answer by Will 24 October 2020, 16:44

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3 replies

Mohammed
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Userlevel 7
Badge +10

Hi,

I’ve not received a SIM card yet, when is it due to arrive??

 

 

Hello @quality2nd,

When did you place the order?

SIM cards take 2-3 days to arrive.

 

Please can you confirm?

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Q
Rank

Hi,

I’ve not received a SIM card yet, when is it due to arrive??

 

Will
Rank
Userlevel 6
Badge +8

Hi @Rogec,

 

We’ll send you a Private Message now to assist with getting you that new SIM card.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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