Question

Name on order is wrong

  • 19 November 2020
  • 3 replies
  • 15 views
Shaun.teare
Rank

I’ve put my name on the order and it’s not correct

This topic has been closed for comments

3 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @Shaun.teare,

I’m sorry to hear this! If the order has already been dispatched this cannot be changed. As you made your post 5 days ago now, have you since received your items and do you still require us to update the details on your account?

Ryan

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Shaun.teare
Rank

I have received the item and just want to make sure my name on account is correct should be shaun teare

Michelle
Rank
Userlevel 5
Badge +8

Hi @Shaun.teare 

 

You can check your personnel details online, please register via the link below:

 

https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

 

If you need any further help, please let us know.

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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