No completion email/confirmation email

  • 18 January 2020
  • 1 reply
  • 97 views
S
Rank

OK so I placed an order in the week, had 1p taken from my card to pass to security check, left £9.99 on the card for the price of the handset charge. Had an email to say order complete, but havnt heard a thing since. 

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Sliznit82,

 

Sorry to hear you’ve not had an email regarding your order.

We’ll be happy to take a look at this for you.

 

Please can you contact us directly so we can pick this up?

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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