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no order confirmation received

  • 2 December 2019
  • 1 reply
  • 71 views

After I made my purchase online It said your order is now being processed and it gave me a order number but I've not received anything else to say if it's gone through or when it lol be here 

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Best answer by Mohammed 3 December 2019, 18:17

Hello @Katie b,

 

Have you checked your Spam/junk folders?

Can you clarify if you’ve still not received anything?

 

If not, please email us on communitysupport@idmobile.co.uk and we will take a look for you as soon as we can.

 

Mohammed

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Userlevel 6
Badge +6

Hello @Katie b,

 

Have you checked your Spam/junk folders?

Can you clarify if you’ve still not received anything?

 

If not, please email us on communitysupport@idmobile.co.uk and we will take a look for you as soon as we can.

 

Mohammed

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