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no sim card

  • 19 December 2018
  • 1 reply
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I ordered a new phone but it does not have a SIM card. does this get sent seperately? If so, when will this arrive?

Stephen
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Best answer by Ryan 21 December 2018, 14:01

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Userlevel 6
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Hi @stephenimrie,

Was this a brand new contract or an upgrade? If it is brand new then we should have sent you a SIM card too. Have you checked all packaging in case it is stuck in the bag?

If you can't find the SIM card then please send our Live Chat team a message so we can issue a new one as soon as possible. You can contact them here.

Ryan

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