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Sim card has not arrived

  • 17 November 2020
  • 2 replies
  • 12 views
SuperbBandit
Rank

Hello, I ordered a SIM only, order number 114000130 on Saturday 7th November 2020.

It still hasn't arrived yet, I was hoping you could give me an update as it has been 6 working days since I placed my order.

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Best answer by Ryan 23 November 2020, 13:52

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2 replies

SuperbBandit
Rank

Hello, I ordered a SIM only, order number 114000130 on Saturday 7th November 2020.

It still hasn't arrived yet, I was hoping you could give me an update as it has been 6 working days since I placed my order.

Ryan
Rank
Userlevel 6
Badge +10

Hi @SuperbBandit,

This is not good to hear, it sounds as though the SIM card has possibly been lost in the postal system as it should not take longer than 5 working days to be delivered. We will send you a PM now to help further.

I’ve also merged your posts too.

Ryan

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