Solved

Sim Card Late

  • 25 July 2018
  • 3 replies
  • 186 views

Userlevel 1
Heya,

I've basically ordered a sim on Sunday and tomorrow is going to be Thursday, I have not yet received the sim card. I tried calling customer service, after waiting 20mins I was told that the line is too busy and to go on live chat which I was unable to do as there was no button to do so, I believe I have to register and login to do this but I cannot do it without the security code sent to my phone via the new sim. Therefore I am stuck right now and in dire need of this new card as I've got other stuff to sort out.
icon

Best answer by Ryan 26 July 2018, 20:08

View original

3 replies

Userlevel 6
Badge +10
Hi @Audriusxc,

I'm sorry to hear that this has happened. If you have tried calling us and also tried our Live Chat feature with no joy, I'll send you a message with further information on how to get in contact with us to sort this out!

Ryan
Userlevel 1
If you could help me get this sorted asap that'd be brilliant, I really need it by Friday!!
Userlevel 7
Badge +10
Hello @Audriusxc,

I believe Ryan has PM'ed you with some further information on how to resolve this.

If you haven't received this, please let me know.

Mohammed

Reply


Why iD Mobile?