Hello, I ordered my SIM card on Thursday 27/08/20. As per confirmation it would take 2-3 working days to arrive, however I have not received it yet.
Is there any way to track my order?
Many thanks,
Best answer by Mohammed
View originalHello, I ordered my SIM card on Thursday 27/08/20. As per confirmation it would take 2-3 working days to arrive, however I have not received it yet.
Is there any way to track my order?
Many thanks,
Best answer by Mohammed
View originalHi there
Please let us know by a reply here if this does not arrive in tomorrow’s post. If it doesn’t we’ll be able to send a replacement via a courier if needed.
We’d imagine the bank holiday weekend has potentially delayed this a little to this point.
hello Kevin,
It’s 5 working days and SIM has not arrived yet :(
Will you be sending a replacement via courier as suggested above? and when can I expect the SIM card to be delivered finally?
many thanks,
Juan
Hello
We’ll get a PM sent over so we can issue a replacement SIM via DPD and arrange for a credit to cover the time for this.
Mohammed
Hi
If you can provide enough info today for us to access your account via Private Message by 18:00, we should be able to get you one by Monday.
Will
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.