Best answer by Mohammed
Sorry to hear your SIM has not yet arrived.
Has it since arrived following your post?
If it hasn't, don't worry, we can look into this.
Please could you email us on
You'll need to include your:
- Full name
- Full address with postcode
- Mobile number
- Date of birth
Please include a link to this topic and your Community username Shirin Rahman
We'll then pick this up for you as we'll need to access your account to arrange for a replacement to be issued.