I ordered a SIM only on Saturday 11th. It has still not arrived. I have had paperwork saying you are taking money for something I have not received. I've sent my PAC so my old phone is disconnected and now I'm without. I can't get in to the app as an activation code has been sent to the card I've not received. I can't ring the number as the call centre is closed. If you can't give customer service, you should not be selling anything. The final straw was an email today asking if I was enjoying my new service. No I am not. I need help and can't get it.