Question

Sim not arrived with my phone

  • 28 August 2020
  • 3 replies
  • 38 views

Hi, I recently received my phone from Carphone Warehouse but the sim has not arrived with it. I have received an email stating my account has been set up and billing will commence but just no sim.


3 replies

Userlevel 4
Badge +10

Absolutely @PaulH92 

We’ve sent you a private message on here now so that we can help you get one via post.

Please respond there and we’ll assist further.

Hi, is it possible for it to be sent via post as I am trying to limit my leaving of the house.

Userlevel 4
Badge +10

How odd @PaulH92 

Do you happen to live close to a Carphone Warehouse (within a Currys PC World store).  If so, if you visit a local store and let them know what’s happened.  They should in theory be able to get your a replacement given what’s happened.

 

If it’s not convenient for you to get to a store though, just let us know by reply here and we’ll send you a private message so that we can get one out to you by post if need be.

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