I have ordered a SIM card (SIM only deal) on 23th September and the only communication I have received from iD Mobile since then is that because of minor delays I should expect a few days delay also regarding my order. I have received this email on the 23th as well saying that I can expect the card to be prepared in 3-5 days. As we are already well over this period and I cannot reach iD mobile either via phone, e-mail or online chat, I am concerned regarding my order.
Could you help how can I find out if I can still expect to receive the SIM in the near future or how can I cancel my order?
I appreciate your help.
Best answer by Jade
We've sent you a private message regarding getting this looked into.