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where is my sim card?

  • 28 August 2020
  • 3 replies
  • 45 views

I was advised that my sim had been dispatched on 18th August and would be here within three working days. It has still now arrived and I am not getting a response from any of your teamĀ 

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Best answer by Will 29 August 2020, 12:26

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3 replies

Userlevel 6
Badge +8

Hi @Miagrace,Ā 

Ā 

We advise 3-5 working days for a SIM card to arrive, so weā€™d expect it to be there by now. Is that the case? If not, please let us know and weā€™ll get that chased up for you.

Ā 

Will

It has still not arrived and it has been over 10 days now since I was advised that it had been dispatched.

Userlevel 4
Badge +10

Hi there Mia.

Sorry for the late reply on this topic itself, though I can see from the private messages that a replacement SIM is on itā€™s way to you now as needed.

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